Jen Burns
Jen is CUSTOMER SERVICE! Each day customer service is in the forefront of how she spends her day. Jen's clients come back year after year. In 2018, 42% of her business was sourced from repeat business or referrals. The plans, workflows and groups for her clients are years in the making... starting with the smallest way to tell a client "thank you"... to providing the most simple and efficient sale process she can.
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2018 named "Icon" Agent, Inducted into Ole Miss and Parkview Baptist Hall of Fame, Started School Supply Drive, Mentored and Trained Agents
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2017 moved to eXp as an individual agent, #2 Team at KWFC, Participated in the Christmas Give
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2016 #2 Team at KWFC
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In 2015, Jen Burns spoke at Keller Williams Realty Nation Convention on a panel that featured agents with extremely high levels of customer service
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2014 "Mega Agent" panel in Ascension parish
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2013 Top Individual Agent
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2012 & 2013 Agent of the Year
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2012 Top Individual Agent
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2010 Top Producer in her office
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2009 Top Agent in her office
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2008 Rookie of the Year
K elly Wilson
Kelly joined our team and began making changes. She has spent the last 4 years customizing and perfecting our office workflow and transaction process. Kelly brings to the table her photography skills, organization know-how, tackles Jen's ideas and makes them come to life. The idea behind "systematizing" our office was so we aren't working any harder in a month with 20 closings than we work in a month with 5 closings. Her goal and motto in the office is "Work Smarter... Not Harder".
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J enni Guthrie
Jenni joined our team at the perfect time. With her ability to handle anything on a computer, Jenni has transformed our marketing workflow! She spearheads all client appreciation events, works closely with Jen to ensure that our listings are being seen, manages all social media accounts, monitors lead generation, cares for Jen's database, handles digital and print marketing as well as video production. Jenni makes it a priority to see that Jen's vision for "client appreciation" and customer service is reached.
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Meet the Team
Transaction Coordinators
KASSIE WILLIAMS
Transaction Coordinator
kassie@theworkflowshop.com
JENNI GUTHRIE
Transaction Coordinator / Marketing Coordinator / Owner
jenni@theworkflowshop.com